If you remove a shaping policy from a class, post-policy charts with the chart type set to % of Class Utilization may display unexpected spikes.

Unexpected spikes in CBQoS post-policy charts To resolve the issue, define a shorter time period for both the view and the widget. If SolarWinds NTA needs more than one hour to process data that you want to see in the widgets, the query times out and the widgets show the 'no data' message. Too long time period selected for the view To resolve the issue, check the time settings for both the widget and the view. There are no data to be displayed for the current time and flow direction settings. If your widgets show the 'no data' message, it can be caused by one of the following: Let us take two flows and look at what you see in most widgets and in the Top XX Endpoints widget. This effectively doubles the total amount of data displayed by the Top XX Endpoints widget. To display statistics for top endpoints, SolarWinds NTA disregards that one endpoint is the source and the other endpoint is the target of flows, and treats both as endpoints only. The Top XX Endpoints and Top XX IPv4 Domains widgets display double data by design.

If you have NetFlow enabled for both physical and logical subinterfaces, remove the NetFlow export commands from the physical serial interfaces and only have the subinterfaces enabled for the export.ĭouble rate in Top XX Endpoints and Top XX IPv4 Domains.

If your device configuration contains both ip flow ingress and ip flow egress commands, make sure NetFlow is enabled only for ingress interfaces.

On your serial interfaces with subinterfaces, you have NetFlow export enabled on both the physical and logical interfaces.

You have set ip flow ingress on some interfaces and ip flow egress on other interfaces.You have both ip flow ingress and ip flow egress applied for all interfaces on a device.If your devices are configured to export NetFlow on both ingress and egress interfaces, you might see duplicate traffic in your widgets.ĭuplicate flows can occur in the following cases: Below are the most common issues encountered on SolarWinds NTA charts.

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